Help

Help and support

How to install Slack, run the monthly pulse, read Insights, and reach a human. Email is the support path.

Contact

How do I contact you?

Email info@wolfloyee.com or use the contact page. We reply within two business days. No extra account is required. English support during US business days. Product help, partnerships, and press land in the same inbox. We do not run a chatbot or a phone line.

Getting started

What is Wolfloyee?

Wolfloyee is a monthly Team Harmony pulse for small tech teams. Each person answers three questions in a private Slack DM: skills, collaboration, and impact. Insights stay hidden until at least three people answer. Teammates do not need a Wolfloyee login to respond. The full definition is at https://wolfloyee.com/what-is-wolfloyee.

How do I get started?

A workspace admin can Add to Slack at https://wolfloyee.com/slack/install, then Allow. After install we help you claim the workspace and create a free company account. You can also start with a company account at https://wolfloyee.com/company/signup and connect Slack next. Public beta is free. No credit card.

Slack install

How do I add Wolfloyee to Slack?

Open https://wolfloyee.com/slack/install, click Add to Slack, and Allow as a workspace admin. After Allow we confirm the workspace in the browser and send the installer a private Slack DM with the next step. We sync names and work emails for the pulse roster. We do not post in public channels unless you ask.

What happens after Allow?

We help you claim the workspace and create a free company account so you can send the first pulse. Teammates then get the three questions in a private Slack DM. They do not need their own Wolfloyee login just to respond. If Allow succeeded but claim is unclear, email info@wolfloyee.com with your company name and Slack workspace.

Pulse and anonymity

How does the monthly pulse work?

Once a month, each person gets three Team Harmony questions in a private Slack DM: skills, collaboration, and impact. It takes about a minute. The same three questions every cycle so last month and this month sit on one chart. Delivery is a private DM, not a channel blast.

Are answers anonymous?

Yes. Individual answers are not shown with names. Managers see team averages only after at least three people answer (n≥3). If you need a named conversation, use a 1:1. The pulse is for the team pattern, not for calling out one person.

Insights n≥3

When do Insights unlock?

Harmony scores and Insights stay hidden until at least three people answer. That threshold is so one reply cannot single anyone out. After n≥3, managers see team averages, not a named feed.

What if fewer than three people answer?

Insights stay locked. Remind teammates in Slack or wait for more replies. Do not try to guess who answered. If a pulse will not send, or Insights stay locked after enough replies, email info@wolfloyee.com with your company name and workspace.

Pricing

What does Wolfloyee cost during public beta?

Public beta is free. No credit card is required to create a company account, Add to Slack, or send pulses. We will tell you before anything is charged.

What happens after beta?

After beta the company pays $1 USD per employee per month, billed at month-end headcount. Example: 10 people that month is $10. There is no annual plan. We will not charge without a separate notice on this site or by email to the account owner.

Privacy

What personal data do you keep?

We keep work email, company name, Slack workspace and member emails for the roster, pulse ratings, and usage data needed to run the product. Individual pulse answers stay hidden. We do not sell personal data. Address, family, and date of birth stay behind employee Approve.

How do I request deletion?

Email info@wolfloyee.com. After you disconnect Slack or request deletion, we delete or anonymize personal data within 30 days, except records we must keep for legal reasons. The Privacy Policy lists processors and rights in full.

Account

How do I create or sign in to a company account?

Create a free company account at https://wolfloyee.com/company/signup, or sign in at https://wolfloyee.com/company/login. After a Slack install you claim the workspace from the installer DM. Employees who want a panel can create their own account. Answering the pulse does not require one.

How do I contact you?

Email info@wolfloyee.com or use the contact page at https://wolfloyee.com/contact. We reply within two business days. No extra account is required to reach a human. English support during US business days. Include your company name and Slack workspace if install or unlock is stuck.